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Contact information

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Call Us

Talk to a member of our Customer Service team in Scottsdale, AZ.
Available 8am - 5pm MST. Monday - Friday

1-602-824-8494

You finally found the gear that maximizes airflow, increases ventilation and helps you sweat less. Even better, it's made in the USA.

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Customer Service

Our customers have used our ventilation gear on a variety of activities: hike, travel, commute, cycling, hunt, tactical, run, and travel. Click here for more details.

Our ventilation frames fit packs as small as 15L packs (hydration and small day packs) to 65L large backpacks (hunting and thru hiking packs).

You can contact us by phone at 824-8494, area code 602. Or you can send us an email at the following link.

We stand behind everything we sell. If you're unsatisfied with your Vaucluse Gear purchase, you can return it for a refund within 30 days of the sale. - Read Full Return Policy

We have a network of partners across the world who carry our ventilation gear? Click here to view the list of international partners.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Read Full Shipping Policy Here.

Our products are manufactured in Arizona, Utah, and Tennessee. We carefully select our manufacturing partners to ensure our products are high quality and value. Learn more about our Manufacturing Here.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Read Full Shipping Policy Here.